Telecommunications

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Optus is being sued by the ACCC.

Scams, outages, rip-offs: Clampdown on misbehaving telcos

Optus, TPG and Telstra face sharper scrutiny and fines up to 40 times higher than the current maximums after a bruising period for the sector.

  • David Swan

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Telstra chief Vicki Brady says long-term thinking is badly needed in Australian politics.

Telstra shares fall after mobile miss

The nation’s largest telco has slashed costs and sold the majority of its cloud computing unit to an Indian tech giant.

  • David Swan
The cyberattack on Optus exposed the private details of 9.8 million customers

Privacy watchdog sues Optus over mass data breach

The telco is facing Federal Court action over a cyberattack that affected some 10 million Australians.

  • David Swan
Tesla chief Elon Musk and Amazon founder Jeff Bezos were mentioned specifically as billionaires who should do more to help solve the food crisis.

NBN Co snubs Musk, inks satellite deal with Bezos’ Amazon

The US tech giant will provide high-speed broadband to hundreds of thousands of Australian users from next year.

  • David Swan
Telstra has apologised for wrongly charging customers for more than a decade.

Telstra to slash more than 500 jobs

The cuts will be felt across the board, according to a source close to the company.

  • David Swan
Australians lose more than $1 billion in investment scams per year.

CommBank unleashes ‘bot army’ with Aussie accents to trap scammers

Thousands of bots will receive calls from fraudsters, with computer-generated voices mimicking Australian accents and speech patterns wasting scammers’ time.

  • Elias Visontay
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Optus had agreed to pay $100m penalty after ACCC legal action

Optus to pay $100 million fine over sales to vulnerable customers

Optus admitted sales staff acted unconscionably, including a case when a deaf homeless man was sold a phone and accessories he could not afford.

  • Elias Visontay
The Trump phone will retail for $US499 and will be released in August.

I tried signing up for Trump Mobile service. Here’s how it went

Trump Mobile successfully billed my credit card, at a cost considerably higher than advertised. But I haven’t been able to start using the service yet.

  • Shira Ovide
Telstra is launching satellite messaging, which allows a standard mobile phone to connect to the Telstra network via the SpaceX Starlink satellite network.
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Telstra launches satellite messaging

Telstra is launching satellite messaging, which allows a standard mobile phone to connect to the Telstra network via the SpaceX Starlink satellite network.

Phones will show a satellite symbol in the top right when connected to the service.

How Telstra’s new satellite-to-mobile messaging lets you text using Starlink

Telstra has become the first Australian telco to activate “direct to cell” functionality with SpaceX’s Starlink satellites.

  • Tim Biggs